Hi,

I have several users who are using Outlook 2013 on premise and on cloud. Now they are also sharing the same mailbox. Is there a way I can allow them to have their own personalize favorites list of their own choice of folders?

I notice that when one person favorite a folder, the other person will see it in their favorites list too. But I don't want that.

My users had used Outlook 2003 and Outlook 2010, but their favorites are always kept as personal to their own settings.

I want their favorites list of folders to be personal. Please advise if this can be done.

Thank you.

• Edited by Joshtechsolutions Friday, July 03, 2015 3:07 AM

However, is it strange that I can have the personalize favorites in Outlook 2003 and 2007 but not in Outlook 2013?

I don't have an Office 2003/2007 install to test with, but I imagine it's simply a case where that setting was local in those older versions, but became account based in either 2010 or 2013. I'm fairly sure for instance that some of the functionality with favorites changed in more recent versions.

Assuming all of your users just have that one mailbox configured on their machines (eg they're not loading the shared mailbox in addition to their own), then any settings that are server wide will also be shared by all the users, in the same way that if you configure your own mailbox on multiple machines some settings (like mailbox rules) only need to be setup once, while others (like signatures) need setting up separately on each machine.

The only way around that I can think of would be to get all the users to have their own mailbox (but not actually use it), and then load the shared mailbox as an additional mailbox from within there (eg in File, Account Settings, Account Settings..., Change..., More Settings..., Advanced.

They would still be able to send as the shared mailbox (providing their own mailbox was granted send as permission obviously) etc just like now, but any personalisation settings like favorites would be applied to and stored in their own mailbox rather than the shared one.

• Proposed as answer by Satyajit321 Friday, July 03, 2015 7:02 AM
• Marked as answer by Joshtechsolutions 21 hours 26 minutes ago

Assuming all of your users just have that one mailbox configured on their machines (eg they're not loading the shared mailbox in addition to their own), then any settings that are server wide will also be shared by all the users, in the same way that if you configure your own mailbox on multiple machines some settings (like mailbox rules) only need to be setup once, while others (like signatures) need setting up separately on each machine.

The only way around that I can think of would be to get all the users to have their own mailbox (but not actually use it), and then load the shared mailbox as an additional mailbox from within there (eg in File, Account Settings, Account Settings..., Change..., More Settings..., Advanced.

They would still be able to send as the shared mailbox (providing their own mailbox was granted send as permission obviously) etc just like now, but any personalisation settings like favorites would be applied to and stored in their own mailbox rather than the shared one.

• Proposed as answer by Satyajit321 Friday, July 03, 2015 7:02 AM
• Marked as answer by Joshtechsolutions Friday, July 03, 2015 10:03 AM